Zizelmyshop.gr is committed to excellence and to providing complete satisfaction and service to our clients.

 

 

TERMS OF USE

The terms of service are applicable under European and Greek Law.  Users must recognize that the company has the right to modify various provisions of terms, as long as they do not enter legally binding obligations.

The website user agrees with these terms and assumes all obligations of compliance.

Zizelmyshop.gr is obligated to keeping all customer information protected.

To this end, we inform our customers of the following:

In agreeing to visit our website or using material from our web pages, you accept the following terms:

 

  1. Delivery

Zizelmyshop.gr serves customers within all of Greece.  All products are dispatched once payment has been received.  If payment is made by credit card or bank deposit, then products are sent by ELTA courier. If payment is made by cash-on-delivery service, then products are sent by by SPEEDEX courier.

The current delivery times and charge include:

For orders within Greece:

Costs of transport is free for purchases over 45 Euro.

For purchases under 45euros, made by credit card or bank deposit, cost of transport is 2euros.

For purchases under 45euros, made by cash-on-delivery service, cost of transport is 5euros (2euros for shipping and 3euros for cash-on-delivery).

For orders outside Greece:

Within the European Union, products are dispatched by DHL within 5-6 working days, and deliveries are charged by weight (14euros per 3kg).

Outside the European Union, products are dispatched by DHL within 5-8 working days.  Extra charges are possible due to customs duties, exchange rate variations, and other specific characteristics depending on country, for which the company bears no responsibility.

Your orders shall be dispatched within a period of 5-8 days.  In case your order cannot be executed due to force majeur (bad weather, transport strikes, etc), we will contact you to to confirm whether you still wish to complete your order.

The orders submitted on Monday to Friday shall be processed on the same day.  The orders submitted Saturday & Sunday shall be processed on Monday.